Sarracenia House Reviews

We're incredibly grateful to every customer who takes the time to share their experience with us. As a small business, your feedback means the world. Not only does it help others feel confident choosing us, but it also helps us learn, grow, and continue improving what we do. Every review represents a real interaction, a real project, and a relationship we truly value. Thank you to everyone who has supported us and shared their thoughts. We appreciate it more than you know.

Awesome fast delivery thank you! Will order again soon!

I liked the WhatsApp updates re my order despatch. Didn’t like that the hornwort arrived covered in duckweed so I have to quarantine it for a while

Thank you for your review. I'm glad you like our new WhatsApp notifications; they seem to be working well! Apologies again about the duckweed; I know it's something that some people do not want in their pond

Great

Thank you! We appreciate you taking the time to leave a review

Friendly comms and immediate dispatch. Plants packed very carefully.

Very easy to order and delivered in great condition, customer care is second to none if you need to know more about looking after these beautiful plants.

Great service and good customer care

Thanks Peter, much appreciated. Keep me updated on how your plant does!

easy and great

Very good plants at a good price

No cardboard tube around the pitcher so veiny thing pitcher bent at base. No pitchers at all on mitchelliana, so just a matter of time to see if the (healthy looking) roots establish. Not sure whether the 1-2cm water depth instruction is for the base of the pot or above soil level. As the nutrients for these plants comes from insects they won't get any more until they grow!

Hi Adrian, thanks for leaving a review. They'll look great in that planter! They are perennial plants, so most Sarracenia lose all their pitchers during the Autumn/ Winter and grow new ones late Spring/ early Summer (after flowering).

All the nutrients they need are stored in the rhizomes from what they caught last year. I get a lot of insects in my greenhouses, which is why your mitchelliana has a thick, chunky base. Keep them in a sunny location, and they'll be doing their thing soon enough!

Most people keep them in pots, so I usually say to sit the pot in a tray of water 2cm deep. In a planter like yours, I usually drill a hole in the side an inch or two from the top. Then I can water the planter until water comes out of the hole without flooding the surface. Any other questions, just drop me an email at sales@sarracenia.house

Very clear, knowledgeable, and friendly advice given. Flexible and accommodating when I made a mistake in my order. Plants arrived very promptly and in good condition.

Great! Keeps you updated and fast delivery!

Packed extremely well!! Lovely plants! Thank you!

Thank you Amy, I hope you enjoy your new venus flytraps!

Absolutely blown away the customer service and support.I asked some questions and had a reply so quickly withLinks to assist me.
The items I ordered came very quickly, well packed and seems great quality.
I will have no second thoughts about buying from here again. Top work!!

Thanks, David, this is very much appreciated! Always happy to help where we can, look forward to seeing your collection grow!

Excelent quality extremely well packed great value good communication will definitely use the seller again and would highly recommend them.

Thank you for taking the time to leave a review. It is much appreciated!

Fantastic service. Plants arrived on time in terrific condition. I couldn’t be happier.

Thanks Allan, that flava looks great once it puts some size on. Quite fast-growing too!

This is my second purchase and I am delighted. The plants were dispatched swiftly, were packed impeccably and arrived in perfect condition. The addition of a lovely hand written note from Gary about how beautiful these particular varieties will be in late summer was a lovely touch. You guys are great! Can’t wait for these two plants to fully establish ready to consume the irritating flies that get trapped in my kitchen ever summer!

Thanks, Natasha, much appreciated! I think you may also like what I've just taken to the post office. Word of warning, though - collecting these plants can be addictive!

My order arrived promptly and completely undamaged, which was great to see.
It did take around 15 minutes to separate the plant from the cling film/shrink wrap, which was a bit fiddly.
The plant itself was very small and didn’t look particularly well established on arrival, but it was healthy and has been doing absolutely fine since planting.
Overall, I’m happy with the purchase and would recommend these plants.

Hi JB, thank you for taking the time to leave a review. It is very much appreciated. My venus flytraps are UK-grown in my greenhouses, so they're only just coming out of dormancy, which is why they may look smaller than they actually are at this time of year. You'll see a big change over the coming months! Your division was taken in Spring 2025, so it should be established nicely. The cling film can be a bit fiddly, but as they are in wet soil, I have found this the best way to keep the soil wet and the postage box dry. Many thanks again, best wishes, Gary.

Very happy with the transaction and the plants which are settling down and dealing with fruit flies in the kitchen!! Just as we had hopef. Many thanks

Delivered promptly and excellently

Delivered promptly and excellently package. Waiting for them to grow!

Fantastic choice, knowledge and customer service.

I contacted them for advice and the customer service and knowledge was fantastic, including speed of postage. As delivery was required quickly they went above and beyond posting out the same day. I will definitely use them again next time. It’s great to be able to see what plant you will be receiving especially when it is a gift. Thank you!

Plants came healthy however one of them…

Plants came healthy however one of them seemed to be in shock as they were cape sundews and wrapped in plastic I guess that was cause but the other one is thriving as of late.

Thanks for your review, Zade. Cape sundews are pretty bulletproof. Keep it somewhere sunny with its feet wet, and all should be good. But, if for any reason there is a problem, please let me know

Nice selection, quick delivery

Good communication and quick delivery.

Thank you Andrew. I hope you are enjoying your Sarracenia (although flavas don't look great at this time of year!).

My new plant arrived very quickly and…

My new plant arrived very quickly and was well packaged and moist. It was a gift for my Sarracenia mad husband who is delighted. Thank you!

Thank you, Amy. That was a nice gift choice, well chosen!

Excellent service

Fast delivery and excellent communication, well packed, ordering and payment system easy to use

Thank you, Walter, lovely plant choice. Arguably the best Oreophila!

Arrived very quickly

Arrived very quickly! Plant was very well wrapped and packaged, no damage at all on arrival. Very healthy plant, came moist, not dried out during travel. On the whole 5* for the whole experience. Would recommend 👌 and will purchase again. Thank you.

Thanks Jo. It's definitely a challenge posting wet plants, but our method seems to be working! Looking forward to seeing what you choose next!

Plants fine and individually very well…

Plants fine and individually very well packed but outer box had been squashed and mangled while in transit .

Thanks, Pauline, glad the plants arrived in good condition. Apologies the couriers were a bit rough with the box

FANTASTIC PLANTS SOLD WITH LOVE ❤️ A wonderful Company who obviously love…

A wonderful Company who obviously love their product as I had a hand written note that came with very very well packed and cushioned plants which have already started gobbling up the flies !! Will DEFINITELY be ordering more.

Thank you, Fiona! Yes, these plants are nurtured from beginning to end in our greenhouses, so we always want to make sure they're well packed and don't fall at the final hurdle in the post!

Sarracenia House Reviews

Rated Excellent

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